• Customer's care

    UTECH Intl is committed to building long-term relationships based on integrity and customer satisfaction while providing the highest QoS (Quality of service) and adhering to industry safety standards (Locals and International OHS laws and regulations) as well as aiming to specific such OHSAS 18001 Certification & ISO 9001 Certification etc.

    To support UTECH Intl in this aim, The customer's care policy is built on the following principles:

    • - The right quality;

    • - Good value;

    • - Efficiently managed;

    • - Capable of adapting to changing needs;

    • - Customer-oriented, involving listening to customers, complaints and comments in a warm and friendly manner;

    • - In line with regulations;

    • - Corrective actions to be taken on time;

    • - Designed to meet the needs of all of the people and diverse customers we serve;

    • - Capable of adapting to changing needs.

Please read our customer complaint policy in pdf.